Barber FAQ
Frequently Asked Questions
Everything you need to know about QBarber.
Which plan is right for my barbershop?
Solo is ideal for individual barbers. Small Shop suits shops with 2–3 barbers. Large Shop is designed for busy shops with 4 or more barbers. All plans include queue management, customer notifications, and basic analytics.
Can I upgrade my plan later?
Yes — you can upgrade from Solo to Small Shop or Large Shop at any time. Your queue, customers, and settings stay exactly the same.
Do I need hardware to use QBarber?
No — QBarber works without hardware. However, most shops choose to rent a Tablet or Display to show the live queue in-store.
How does hardware rental work?
Hardware is rented monthly or yearly: Tablet: see live pricing Display: see live pricing Yearly billing saves £0.00/mo. All hardware is prepared and configured specifically for your shop. Provisioning typically takes up to 2 weeks, and we'll notify you at each stage.
What happens if the rental hardware becomes faulty?
Free replacement for faulty hardware during your rental period.
What are combined packages?
Combined packages bundle software + hardware: Solo + Tablet / Solo + Display / Solo Complete Small Shop + Tablet / Small Shop + Display / Small Shop Complete Large Shop + Tablet / Large Shop + Display / Large Shop Complete Yearly billing saves £0.00/mo versus paying month-to-month.
Can I cancel anytime?
Monthly plans can be cancelled anytime. Yearly plans offer lower pricing but require a 12-month commitment.
Do you offer support?
Yes — all plans include standard support. Large Shop customers receive faster response times during busy periods.
Is QBarber suitable for walk-in shops?
Absolutely — QBarber is built specifically for walk-in barbershops. Customers join the queue, receive updates, and return when it's their turn.
Looking for plan details? View pricing
Still have questions?
Register your shop to get started, or contact our team and we will help you find the right setup.