Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help the site remember you, keep you signed in, and make features work as expected.

QBarber also uses similar technologies, such as local storage and session storage, for the same kinds of job — for example keeping a selected shop, a queue ticket, or a login session on your phone or browser.

Some cookies last only while your browser is open (session cookies). Others stay until they expire or you delete them (persistent cookies).

We group cookies as follows:

• Essential — required for login, security, and core queue functions
• Functional — remember shop or interface preferences so the service is easier to use
• Analytics — not in active use today; described below in case we add them later

QBarber does not use advertising cookies and does not use cookies to track you across other companies’ websites for ads.

These cookies are strictly necessary. They power authentication, sessions, and security. Without them you cannot sign in, stay signed in, or use the queue reliably.

Essential cookies cannot be switched off in QBarber because the platform would not work. You can still block them in your browser, but login, checkout, and ticket tracking may fail.

Functional cookies (and local storage) remember choices that make QBarber smoother to use. They are not used for advertising.

We do not currently set analytics cookies to measure how people use QBarber.

If we add analytics later (for example to understand which pages fail or which features are used), we will:

• Update this Cookie Policy
• Use privacy-respecting settings where possible (such as IP masking or cookieless measurement)
• Ask for consent before setting non-essential analytics cookies, where PECR requires it

Analytics, if introduced, would be used to improve reliability and usability — not to sell your data or show you ads.

If we introduce analytics, some features may use automated or AI-assisted processing to understand reliability, queue accuracy, or feature usage. Any analytics cookies will be privacy-respecting and will require consent where PECR mandates it.

Some cookies are set by companies that help us run the service. They are not advertising partners.

Vercel

Our websites are hosted on Vercel. Vercel may set cookies that are needed to deliver pages, balance traffic, or protect the deployment. See Vercel’s own documentation for details of any cookies it sets.

Cloudflare

Cloudflare may set security cookies (for example to identify trusted traffic and help mitigate bots or attacks). These cookies support the security of the site and are treated as strictly necessary.

Stripe

When you start checkout or manage billing, Stripe may set cookies on its payment pages so that the payment can be completed securely. Those cookies are controlled by Stripe. QBarber does not store your full card number.

You can read Stripe’s cookie and privacy information on Stripe’s website. Checkout may not work if Stripe cookies are blocked.

Error and performance monitoring tools

If we introduce optional monitoring tools (for example to detect crashes or reliability issues), these may set strictly necessary cookies or local storage used only for diagnostics. These will not be used for advertising.

Most browsers let you view, block, or delete cookies. Controls are usually under Settings, Privacy, or Cookies. You can also use private or incognito browsing.

If you block essential cookies, you will likely be signed out, lose your queue ticket, or be unable to complete checkout. That is a limitation of the technology, not a penalty.

You can also clear local storage for qbarber.co.uk and related QBarber domains if you want to reset shop selection or ticket state.

If impersonation tools are used, ending an impersonation session will clear any temporary impersonation markers. Clearing cookies or local storage may also end an impersonation session immediately.

Browser help is published by each vendor, including Chrome, Safari, Firefox, and Edge. For a general UK overview, see the ICO guidance on cookies at ico.org.uk/for-the-public/online/cookies.

In the UK, cookies are regulated by the Privacy and Electronic Communications Regulations (PECR), alongside UK GDPR.

PECR allows cookies that are strictly necessary to provide a service you have requested — such as logging in, keeping a session, securing forms, or remembering your queue ticket — without consent. QBarber’s essential cookies fall into this category.

Under UK GDPR, we process the limited personal data in essential and functional cookies on the basis of:

• Contract — to provide the service you asked for (login, queue, billing); and/or
• Legitimate interests — to keep the platform secure and usable, where those interests are not overridden by your rights.

Essential cookies used for impersonation, device pairing, queue tracking, and security are processed under contract and legitimate interests, as they are required to provide the service safely and reliably.

If we later use non-essential analytics or similar cookies, we will rely on consent where PECR requires it, and you will be able to refuse them.

Questions about cookies or this policy can be sent to:

We may update this Cookie Policy when our cookies or processors change. The “Last updated” date at the top of the page will change when we do.